Frontline Child Safety | frontlinechildsafety.com.au

 

Last updated: September 2026

 

1. About This Policy

Frontline Child Safety ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website at frontlinechildsafety.com.au, you agree to the collection and use of information as described in this policy.

 

2. Who We Are

Frontline Child Safety is a child safety education business based in New South Wales, Australia. We deliver child safety workshops to schools, OOSH services, community groups, and families.

Contact: info@frontlinechildsafety.com.au

 

3. What Information We Collect

We only collect personal information that is necessary to respond to your enquiry or booking request. When you submit our contact form, we collect:

• Your name

• Your email address

• Your phone number

• Your message or enquiry

• The type of enquiry (school, OOSH, parents, or community group)

We do not collect sensitive information, payment details, or information about children through this website.

 

4. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry

• Provide information about our programs and services

• Arrange and confirm workshop bookings

We will not use your information for marketing purposes without your consent, and we will never sell or share your personal information with third parties for commercial purposes.

 

5. How We Store Your Information

Your information is stored securely through Wix's platform (our website provider) and our Google Workspace email account. Both services use industry-standard security measures including encryption and access controls.

We retain your contact information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

 

6. Cookies and Analytics

Our website is built on the Wix platform, which may use cookies to ensure the site functions correctly. We do not use Google Analytics, Meta Pixel, or any other third-party analytics or tracking tools.

 

7. Third-Party Links

Our website may contain links to external sites such as government resources, reporting services, and support organisations. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

 

8. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you

• Request correction of information that is inaccurate or out of date

• Request deletion of your information where we are not required to retain it

To exercise any of these rights, contact us at info@frontlinechildsafety.com.au. We will respond within a reasonable timeframe.

 

9. Complaints

If you believe we have not handled your personal information in accordance with this policy or the Australian Privacy Principles, please contact us first at info@frontlinechildsafety.com.au. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

 

Contact us for any questions about this Privacy Policy or how we handle your personal information:

Frontline Child Safety

Email: info@frontlinechildsafety.com.au

Website: frontlinechildsafety.com.au

Ph: 0414848046